Elevated Errors on search and product pages
Resolved

Between 4:17 PM and 5:26 PM UTC-3 (BRT), we experienced delays when using some resources of our platform. We are working to avoid this issue in the future. The service is now operating normally.

Fri, Aug 27, 2021, 08:45 PM
(3 years ago)
·
Affected components

No components marked as affected

Updates

Resolved

Between 4:17 PM and 5:26 PM UTC-3 (BRT), we experienced delays when using some resources of our platform. We are working to avoid this issue in the future. The service is now operating normally.

Fri, Aug 27, 2021, 08:45 PM

Monitoring

A fix has been implemented and we are monitoring the results.

Fri, Aug 27, 2021, 08:24 PM(20 minutes earlier)

Identified

We are continuing to work towards full resolution of this issue. We continue to work on recovery.

Fri, Aug 27, 2021, 07:49 PM(35 minutes earlier)