Shopping carts partially corrupted
Resolved

Between 19h19 and 21h34 UTC, customers who accessed IO stores had their shopping carts corrupted. We are working to avoid this issue in the future. The service is now operating normally. For more information: https://io.vtex.com.br/incident-report/2021-08-31-incident-app-identifier-checkout.pdf

Wed, Sep 1, 2021, 03:23 PM
(3 years ago)
·
Affected components

No components marked as affected

Updates

Resolved

Between 19h19 and 21h34 UTC, customers who accessed IO stores had their shopping carts corrupted. We are working to avoid this issue in the future. The service is now operating normally. For more information: https://io.vtex.com.br/incident-report/2021-08-31-incident-app-identifier-checkout.pdf

Wed, Sep 1, 2021, 03:23 PM