Between 20:21 UTC and 20:34 UTC, we experienced elevated error rates in our platform. The service is now operating normally and we are working to prevent this issue in the future. For more information: https://io.vtex.com.br/incident-report/Incident+Oct.+21%2C+2021.pdf
No components marked as affected
Resolved
Between 20:21 UTC and 20:34 UTC, we experienced elevated error rates in our platform. The service is now operating normally and we are working to prevent this issue in the future. For more information: https://io.vtex.com.br/incident-report/Incident+Oct.+21%2C+2021.pdf
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and a fix is being implemented.
Investigating
We are investigating increased error rates in our platform.
