Between 19:19 and 22:04 UTC, we experienced elevated error rates in our PLP for some stores using Intelligent Search. The affected stores experienced a few minutes with no products found. We are working to avoid this issue in the future. The service is now operating normally.For more information: https://io.vtex.com.br/incident-report/2021-10-29-Intelligent_Search_outage.pdf
No components marked as affected
Resolved
Between 19:19 and 22:04 UTC, we experienced elevated error rates in our PLP for some stores using Intelligent Search. The affected stores experienced a few minutes with no products found. We are working to avoid this issue in the future. The service is now operating normally.For more information: https://io.vtex.com.br/incident-report/2021-10-29-Intelligent_Search_outage.pdf
Identified
We are now recovering from the increased error rates in our PLPs. We continue to work towards full recovery.
Investigating
We are investigating increased error rates in our PLP.
