Between 00:02 AM and 00:16 AM UTC-3 (BRT), we experienced elevated error rates in our logistic service, during the period customers that try to place orders in the platform might be receive errors.The service is now operating normally.We are working to avoid this issue in the future.For more datails please read the report: https://io.vtex.com.br/incident-report/2021-11-12_Public_Incident_Report_Logistics_Outage.pdf