Between 05:03 PM and 20:47 PM UTC-3 (BRT), we experienced delays in orders processing. We are working to avoid this issue in the future. The service is now operating normally.You can read the incident report here: https://io.vtex.com.br/incident-report/2022-09-19_Extended_Delays_In_Orders_Processing.pdf
No components marked as affected
Resolved
Between 05:03 PM and 20:47 PM UTC-3 (BRT), we experienced delays in orders processing. We are working to avoid this issue in the future. The service is now operating normally.You can read the incident report here: https://io.vtex.com.br/incident-report/2022-09-19_Extended_Delays_In_Orders_Processing.pdf
Monitoring
We can confirm an improvement on the extended delays in our platform. We are monitoring the result of our actions
Identified
We are now recovering from extended delays in orders processing. We continue to work towards full recovery.
Investigating
We are investigating extended delays in orders processing for some accounts.
