Master Data instability
Resolved

At 13:51 UTC, our team identified an issue in Master Data, our native key-document database. This instability produced elevated errors that affected the Logistics services and Checkout as a consequence, impacting some accounts. Our team identified the offending behavior and applied a fix at 19:36 UTC.You can read further details here: https://io.vtex.com.br/incident-report/Incident+Oct.+27%2C+2022_+Masterdata+instability.pdf

Thu, Oct 27, 2022, 02:00 PM
1 year ago
Affected components

No components marked as affected

Updates

Resolved

At 13:51 UTC, our team identified an issue in Master Data, our native key-document database. This instability produced elevated errors that affected the Logistics services and Checkout as a consequence, impacting some accounts. Our team identified the offending behavior and applied a fix at 19:36 UTC.You can read further details here: https://io.vtex.com.br/incident-report/Incident+Oct.+27%2C+2022_+Masterdata+instability.pdf

Thu, Oct 27, 2022, 02:00 PM