Affected components
No components marked as affected
Updates
Resolved
This incident has been resolved.
Wed, Jan 18, 2023, 07:37 PM
Monitoring
product indexing latency normalized
Wed, Jan 18, 2023, 07:11 PM(25 minutes earlier)
Monitoring
No more impact on the checkout process for the last 15 minutes.Product indexing is being normalised. We expect its indexing latency to be at nominal levels in the coming hour
Wed, Jan 18, 2023, 07:00 PM(11 minutes earlier)
Identified
Merchants will also notice an increase in propagating changes to products/items. This is due to elevated latency in product indexing
Wed, Jan 18, 2023, 06:21 PM(38 minutes earlier)
Identified
There is an elevated latency and an increase in error rate during the checkout process, particularly when processing rates and benefits calculations. We identified the issue and have been working on mitigating it
Wed, Jan 18, 2023, 06:04 PM(16 minutes earlier)