Elevated Errors
Resolved
Lasted for 23m

Between 5:41 PM and 5:53 PM UTC-3 (Brasilia) and between 5:59 PM and 6:03 PM UTC-3 (Brasilia), we experienced elevated error rates in our platform. We will work to avoid this issues in the future. The service is now operating normally.

Thu, Sep 29, 2016, 09:18 PM
7 years ago
Affected components

No components marked as affected

Updates

Resolved

Between 5:41 PM and 5:53 PM UTC-3 (Brasilia) and between 5:59 PM and 6:03 PM UTC-3 (Brasilia), we experienced elevated error rates in our platform. We will work to avoid this issues in the future. The service is now operating normally.

Thu, Sep 29, 2016, 09:18 PM
17m earlier...

Monitoring

We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.

Thu, Sep 29, 2016, 09:01 PM

Identified

We have identified the root cause of the increased error rates. We are working to resolve this issue.

Thu, Sep 29, 2016, 08:56 PM

Investigating

We are investigating increased error rates in our platform.

Thu, Sep 29, 2016, 08:55 PM