No components marked as affected
Resolved
Between 02:35 PM and 06:55 PM UTC-3 (Brasilia), we experienced elevated error rates in our platform. We will work to avoid this issues in the future. The service is now operating normally.
Monitoring
Our team is still monitoring to be sure that everything performing well.
Monitoring
We have been able to recover our infrastructure services
Monitoring
Our infrastructure should now be back for all. However, we are still working to fully restore our service performance and monitoring the results.
Identified
Our team is still working on resolving this issue.
Identified
Our infrastructure services are improving but it’s still slowly coming back up. We're working hard to accelerate the recovery and we’ll post an update as soon as we have one.
Investigating
Our infrastructure services appear to be slowly coming back up now. We're monitoring our systems.
Investigating
Our team is in constant contact with our datacenter provider, they are working hard to get a solution, we've been advised that they will need about an hour and a half to solve the current issue.
Investigating
We've identified the problem, it's with our datacenter, the engineers are already trying to solve the problem, we are doing everything we can to help them and ready to act when they solve the infrastructure part, we will keep monitoring to make sure all our systems are ready to start working as soon as possible.
Investigating
We are investigating increased error rates in our platform.