We faced an intermittent instability in our Licence Manager module, between 02:48 PM and 03:42 PM UTC-3 (Brasilia). It was intermittently and caused a decrease of order's conversion rate. Then between 03:43 PM and 04:59 PM UTC-3 we faced another instability in our control painel however there was no impact in order's conversion rate
No components marked as affected
Resolved
We faced an intermittent instability in our Licence Manager module, between 02:48 PM and 03:42 PM UTC-3 (Brasilia). It was intermittently and caused a decrease of order's conversion rate. Then between 03:43 PM and 04:59 PM UTC-3 we faced another instability in our control painel however there was no impact in order's conversion rate
Monitoring
We can confirm an improvement in the elevated intermittent error rates in our platform. We are monitoring the result of our actions.
Identified
We are now recovering from the increased intermittent error rates. We continue to work towards full recovery.
Identified
Unfortunately we are still working to full resolution of these issues.
Identified
We are continuing to work towards full resolution of this issue. We continue to work on recovery.
Identified
We are continuing to work for recovering from the increased error rates. We continue to work towards full recovery.
Identified
We are continuing to work towards full resolution of this issue. We continue to work on recovery.
Identified
We have identified the root cause of the increased intermittent error rates. We are working to resolve this issue.
Investigating
We are investigating increased intermittent faults in our platform