Between 16:50 PM and 21:50 PM UTC-2 (Brasilia), we experienced elevated error rates in the OMS service.
During this time frame, consumers were able to place orders as usual, without interference.
We will work to avoid this issues in the future. The service is now operating normally.
No components marked as affected
Resolved
Between 16:50 PM and 21:50 PM UTC-2 (Brasilia), we experienced elevated error rates in the OMS service.
During this time frame, consumers were able to place orders as usual, without interference.
We will work to avoid this issues in the future. The service is now operating normally.
Monitoring
We can confirm an improvement in the elevated error rates in OMS. We are monitoring the result of our actions.
Identified
We are actively working to restore the service.
Identified
We are actively working to restore the service.
Identified
We have identified the root cause of the elevated errors and narrowed it down to our OMS module. We are actively working to restore the service.
Investigating
We are investigating increased error rates in our platform.