Between 11:12 AM – 11:45 AM and 12:06 PM – 01:10 PM UTC-3 (Brasilia), we experienced elevated error rates in our platform. We will work to avoid this issues in the future. The service is now operating normally.

We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.

We are still working to resolve this issue.

We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.

Since 09:55 AM UTC-3 (Brasilia) one of our infrastructure providers are experiencing issues with some services, from which we have critical dependencies.

We are in contact with them, and they are still working on the definitive solution.

We are continuing to work towards full resolution of this issue. We continue to work on recovery.

We are investigating increased error rates in our platform.

We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.

We are continuing to work towards full resolution of this issue. We continue to work on recovery.

We are continuing to investigate increased error rates in some parts of our platform.

We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.

We have identified the root cause of the increased error rates. We are working to resolve this issue.