Elevated Errors
Resolved
Lasted for 58m

Between 18:05 PM and 18:40 PM UTC-3 (Brasilia), we experienced elevated error rates in our platform. We will work to avoid this issues in the future. The service is now operating normally.

Tue, Apr 3, 2018, 10:03 PM
6 years ago
Affected components

No components marked as affected

Updates

Resolved

Between 18:05 PM and 18:40 PM UTC-3 (Brasilia), we experienced elevated error rates in our platform. We will work to avoid this issues in the future. The service is now operating normally.

Tue, Apr 3, 2018, 10:03 PM
13m earlier...

Monitoring

We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.

Tue, Apr 3, 2018, 09:50 PM

Identified

We are now recovering from the increased error rates. We continue to work towards full recovery.

Tue, Apr 3, 2018, 09:45 PM

Identified

We are continuing to work towards full resolution of this issue. We continue to work on recovery.

Tue, Apr 3, 2018, 09:37 PM
13m earlier...

Identified

We are continuing to work towards full resolution of this issue. We continue to work on recovery.

Tue, Apr 3, 2018, 09:23 PM

Identified

We have identified the root cause of the increased error rates. We are working to resolve this issue.

Tue, Apr 3, 2018, 09:13 PM

Identified

We are investigating increased error rates in our platform.

Tue, Apr 3, 2018, 09:05 PM