Catalog indexer issues
Resolved
Lasted for 3h

The incident has been resolved. Indexing events in this period may have lost and we will work to reproccess them.

If you have critical products that need to be updated, we suggest you to reindex them manually or even your entire catalog.

Thu, Jun 21, 2018, 01:30 AM
5 years ago
Affected components

No components marked as affected

Updates

Resolved

The incident has been resolved. Indexing events in this period may have lost and we will work to reproccess them.

If you have critical products that need to be updated, we suggest you to reindex them manually or even your entire catalog.

Thu, Jun 21, 2018, 01:30 AM
3h earlier...

Identified

Since the morning (nearly 10 AM UTC-3, Brasilia) we are investigating issues with the catalog indexer. Most part of products shows that have been indexed with success, but the data wasn't updated.

We still investigating and working in the solution.

Wed, Jun 20, 2018, 09:38 PM