We experienced an intermittent instability in our Administrative Environment(MyVtex) module between 10:59 AM and 12:31 PM UTC-3 (Brasilia), it was affected intermittent decrease in number of orders.

We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.

Unfortunately we are still working towards full resolution of this issue.

We're still to work towards full resolution of this issue. We continue to work on recovery.

We are continuing to work towards full resolution of this issue. We continue to work on recovery.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We are now recovering from the increased error rates. We continue to work towards full recovery.

We are continuing to work on a fix for this issue.

We are continuing to work towards full resolution of this issue. We continue to work on recovery.

We have identified the root cause of the increased error rates. We are working to resolve this issue.

We are continuing to investigate this issue.