No components marked as affected
Resolved
This incident has been resolved.
The system is now operating normally and distributing the data. It may take a while to update all orders.
Monitoring
We can confirm an improvement on the extended delays in our platform. We are monitoring the result of our actions.
Identified
While we are working to normalize index process, our feed still delivering orders without delay for back-office integrations.
Keep your flow updated. See more at: https://help.vtex.com/en/tutorial/how-the-oms-feed-works
Investigating
Since 08:38 PM UTC-3 (Brasilia) we are experiencing some delays in our orders index process.
Our team is working on it.