Resolved
Lasted for 1 week
Affected components
No components marked as affected
Updates
Write-up published
Resolved
A post-mortem about this event was posted in another incident: http://status.vtex.com/incidents/vgy0n3ykc9ct
Thu, Sep 20, 2018, 07:49 PM
1 week earlier...
Resolved
The service is now operating normally.
Mon, Sep 10, 2018, 03:34 PM
17m earlier...
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Mon, Sep 10, 2018, 03:16 PM
10m earlier...
Investigating
We are continuing to investigate increased error rates in some parts of our platform.
Mon, Sep 10, 2018, 03:05 PM
18m earlier...
Investigating
We are investigating increased error rates with our administrative environment ("myvtex.com").
Mon, Sep 10, 2018, 02:47 PM