Elevated Errors with WebStore service
Resolved

Between 8:15 AM and 9:00 AM UTC-3 (Brasilia), we experienced increased error rates in our WebStore service, responsible for rendering your store's pages.

Our cache layer is automatically activated, and errors may occur only for those pages in which the cache is not applicable, or there are still no cached data.

The identified errors doesn't affected the checkout page nor the order flow.

We are working to avoid this issues.

Thu, Sep 13, 2018, 11:15 AM
5 years ago
Affected components

No components marked as affected

Updates

Resolved

Between 8:15 AM and 9:00 AM UTC-3 (Brasilia), we experienced increased error rates in our WebStore service, responsible for rendering your store's pages.

Our cache layer is automatically activated, and errors may occur only for those pages in which the cache is not applicable, or there are still no cached data.

The identified errors doesn't affected the checkout page nor the order flow.

We are working to avoid this issues.

Thu, Sep 13, 2018, 11:15 AM