Affected components
No components marked as affected
Updates
Resolved
Between 9:10 PM and 10:10 PM UTC-3 (Brasilia), we experienced elevated error rates in our platform. We will work to avoid this issues in the future. The service is now operating normally.
Sat, Sep 15, 2018, 01:32 AM
14m earlier...
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Sat, Sep 15, 2018, 01:17 AM
12m earlier...
Identified
Since 9:07 PM UTC-3 (Brasilia) we are investigating increased error rates in our WebStore service, responsible for rendering your store's pages.
Our cache layer is activated, and errors may occur only for those pages in which the cache is not applicable, or there are still no cached data.
The identified errors don't affect the checkout page nor the order flow.
Sat, Sep 15, 2018, 01:05 AM