No components marked as affected
Resolved
Between 5:56 PM and 6:11 PM UTC-3 (Brasilia), we experienced elevated error rates in our platform. We will work to avoid this issues in the future. The service is now operating normally.
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Investigating
We are continuing to investigate this issue.
Investigating
We are investigating increased error rates in our WebStore service, responsible for rendering your store's pages.
Our cache layer is activated, and errors may occur only for those pages in which the cache is not applicable, or there are still no cached data.
The identified errors don't affect the checkout page nor the order flow.