Affected components
No components marked as affected
Updates
Resolved
Between 16:17 PM and 16:31 PM UTC-3 (Brasilia), we experienced elevated error rates in our platform. We will work to avoid this issues in the future. The service is now operating normally.
Wed, Sep 19, 2018, 07:45 PM
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Wed, Sep 19, 2018, 07:36 PM
18m earlier...
Investigating
We are investigating increased error rates in our WebStore service, responsible for rendering your store's pages.
Our cache layer is activated, and errors may occur only for those pages in which the cache is not applicable, or there are still no cached data.
The identified errors don't affect the checkout page nor the order flow.
Wed, Sep 19, 2018, 07:17 PM