No components marked as affected
Resolved
Between 6:59 PM and 7:19 PM UTC-3 (Brasilia), we experienced elevated error rates in some parts our platform. We will work to avoid this issues in the future. The service is now operating normally.
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Identified
We have identified the root cause of the increased error rates. We are working to resolve this issue.
Investigating
We are investigating increased error rates with Render pages and our administrative environment ("myvtex.com").