Affected components
No components marked as affected
Updates
Resolved
Between 3:27 PM and 3:52 AM/PM UTC-2 (BRST), we experienced elevated error rates in our platform. We are working to avoid this issue in the future. The service is now operating normally.
Wed, Jan 23, 2019, 06:00 PM
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Wed, Jan 23, 2019, 05:52 PM
Investigating
We are investigating increased error rates with our administrative environment ("myvtex.com").
Wed, Jan 23, 2019, 05:27 PM(24 minutes earlier)