No components marked as affected
Write-up published
Resolved
Our cache layer started to present incorrect behaviors due to a huge increase of data destinated to it. We fixed this issue by resharding the data again and provisioning more resources to the cache layer servers guaranteeing that it supports huge unexpected volumes of data.
Resolved
This incident has been resolved.
Monitoring
We can confirm an improvement on the extended delays in our platform. We are monitoring the result of our actions.
Identified
We have identified the root cause of the extended delays. We are working to resolve this issue.
Investigating
We are investigating extended delays to use some resources of our platform. Could impact login services and/or administrative environment.