While deploying a new version of our router service, we experienced a large increase in latency in this module. The reason was a bug in the new feature that was deployed, and after canceling the deploy and rollback of the release, the issue was resolved.

Between 17:25 PM and 17:35 PM UTC-3 (BRT), we experienced elevated error rates in our platform. We are working to avoid this issue in the future. The service is now operating normally.

We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.

We are now recovering from the increased error rates. We continue to work towards full recovery.

We have identified the root cause of the increased error rates. We are working to resolve this issue.