Orders workflow
Resolved
Lasted for 1h

All orders were reprocessed. The orders service is now operating normally.

If you have some specific order with problems, please, contact our support.

Tue, May 28, 2019, 12:00 PM
4 years ago
Affected components

No components marked as affected

Updates

Resolved

All orders were reprocessed. The orders service is now operating normally.

If you have some specific order with problems, please, contact our support.

Tue, May 28, 2019, 12:00 PM
11m earlier...

Identified

New orders are not affected by these errors anymore. We are still processing some old orders to recover your status workflow.

Tue, May 28, 2019, 11:48 AM
24m earlier...

Identified

We have identified the root cause of the problem. We are working to resolve this issue.

Tue, May 28, 2019, 11:24 AM
36m earlier...

Investigating

We are continuing to investigate some erros with the orders workflow. Their status can be outdated.

This incident does not affect the ability to place orders.

Tue, May 28, 2019, 10:47 AM