Affected components
No components marked as affected
Updates
Resolved
This incident has been resolved.
Fri, Aug 9, 2019, 12:23 PM
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Fri, Aug 9, 2019, 11:58 AM(25 minutes earlier)
Identified
We are continuing to work towards full resolution of this issue. We continue to work on recovery.
Fri, Aug 9, 2019, 11:37 AM(21 minutes earlier)
Investigating
We are investigating increased error rates in our WebStore service, responsible for rendering your store's pages.
Our cache layer is activated, and errors may occur only for those pages in which the cache is not applicable, or there are still no cached data.
The identified errors don't affect the checkout page nor the order flow.
Fri, Aug 9, 2019, 11:22 AM(15 minutes earlier)