No components marked as affected
Resolved
Between 17:44 and 19:36 UTC-3 (BRT), we experienced elevated error rates with VTEX IO services. We are working to avoid this issue in the future. The service is now operating normally.
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Investigating
We are continuing to investigate increased error rates in some parts of our platform.
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Investigating
We are continuing to investigate increased error rates in some parts of our platform.
Identified
We are continuing to work towards full resolution of this issue. We continue to work on recovery.
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Identified
We have identified the root cause of the increased error rates. We are working to resolve this issue.
Investigating
We are investigating increased error rates with VTEX IO services.