No components marked as affected
Resolved
Between 07:32 PM and 08:20 PM UTC-3 (BRT), we experienced elevated error rates with VTEX IO services. We are working to avoid this issue in the future. The service is now operating normally.
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Identified
We are continuing to work on a fix for this issue.
Identified
We have identified the root cause of the increased error rates. We are working to resolve this issue.