Between 07:30 PM and 07:57 PM UTC-3, we experienced elevated error rates in our platform. This incident had a partial impact on sales, affecting mainly our Webstore module. The service is now operating normally, we have identified the cause of the issue, and our engineering team is testing measures to prevent it.
No components marked as affected
Resolved
Between 07:30 PM and 07:57 PM UTC-3, we experienced elevated error rates in our platform. This incident had a partial impact on sales, affecting mainly our Webstore module. The service is now operating normally, we have identified the cause of the issue, and our engineering team is testing measures to prevent it.
Monitoring
We can confirm an improvement on the extended delays in our platform. We are monitoring the result of our actions.
Identified
We have identified the root cause of the increased error rates. We are working to resolve this issue.
Investigating
We are investigating increased error rates in our platform.