Between 01:17 PM(UTC-3) and 02:08 PM(UTC-3) we experienced an intermittent increasing error rates in our Logistics Module. We implemented a workround solution yesterday to avoid outages when search engine nodes are lost and it cause an unexpected behavior that increases the latency of application service of Logistics module. We already identified and fixed the cause and the service is now operating normally.
No components marked as affected
Resolved
Between 01:17 PM(UTC-3) and 02:08 PM(UTC-3) we experienced an intermittent increasing error rates in our Logistics Module. We implemented a workround solution yesterday to avoid outages when search engine nodes are lost and it cause an unexpected behavior that increases the latency of application service of Logistics module. We already identified and fixed the cause and the service is now operating normally.
Monitoring
We are continuing to monitor for any further issues.
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Identified
We have identified the root cause of the increased error rates. We are working to resolve this issue.
Investigating
We are continuing to investigate this issue.
Investigating
We are continuing to investigate this issue.
Investigating
We are investigating increased error rates in our platform.