Between 11:18 AM and 11:33 AM UTC-3, There was a high volume of operations in one of our services used in critical path of checkout process, it caused a memory leak in that service consequently caused checkout's outage. We are scale up this service and improvement our alerts to avoid this issue in the future
No components marked as affected
Resolved
Between 11:18 AM and 11:33 AM UTC-3, There was a high volume of operations in one of our services used in critical path of checkout process, it caused a memory leak in that service consequently caused checkout's outage. We are scale up this service and improvement our alerts to avoid this issue in the future
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Identified
We are now recovering from the increased error rates. We continue to work towards full recovery.
Identified
We have identified the root cause of the increased error rates. We are working to resolve this issue.
Investigating
We are investigating increased error rates in our platform.