Degraded Performance
Resolved
Lasted for 2h

Between 05:25 AM and 07:56 AM UTC-3 (BRT), we experienced degraded performance in our platform. We are working to avoid this issue in the future. The service is now operating normally.

Tue, Jul 28, 2020, 12:06 PM
3 years ago
Affected components

No components marked as affected

Updates

Resolved

Between 05:25 AM and 07:56 AM UTC-3 (BRT), we experienced degraded performance in our platform. We are working to avoid this issue in the future. The service is now operating normally.

Tue, Jul 28, 2020, 12:06 PM
1h earlier...

Monitoring

We can confirm an improvement in the degraded performance in our platform. We are monitoring the result of our actions.

Tue, Jul 28, 2020, 11:01 AM
55m earlier...

Identified

We are now recovering from the degraded performance. We continue to work towards full recovery.

Tue, Jul 28, 2020, 10:06 AM
15m earlier...

Identified

We are continuing to work towards full resolution of this issue. We continue to work on recovery.

Tue, Jul 28, 2020, 09:50 AM
25m earlier...

Identified

We have identified the root cause of the degraded performance. We are working to resolve this issue.

Tue, Jul 28, 2020, 09:25 AM

Investigating

We are investigating degraded performance in our platform.

Tue, Jul 28, 2020, 09:19 AM