Resolved
Lasted for 4h
Affected components
No components marked as affected
Updates
Write-up published
Resolved
Thu, Sep 24, 2020, 06:55 PM
3h earlier...
Resolved
Between 11:36 AM and 12:20 PM UTC-3 (BRT), we experienced elevated error rates in our platform. We are working to avoid this issue in the future. The service is now operating normally.
Thu, Sep 24, 2020, 03:28 PM
13m earlier...
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Thu, Sep 24, 2020, 03:14 PM
22m earlier...
Identified
We have identified the root cause of the increased error rates. We are working to resolve this issue.
Thu, Sep 24, 2020, 02:51 PM
Investigating
We are continuing to investigate increased error rates in some parts of our platform.
Thu, Sep 24, 2020, 02:42 PM