Resolved
Between 11:30 AM and 11:39 AM UTC, we experienced degraded sales in our platform. We are working to avoid this issue in the future. The service is now operating normally.
You can read the full incident report here: https://io.vtex.com.br/incident-report/2020-11-20-Incident_20_Nov_2020_Degraded_checkout.pdf
Affected components
No components marked as affected
Updates
Resolved
Between 11:30 AM and 11:39 AM UTC, we experienced degraded sales in our platform. We are working to avoid this issue in the future. The service is now operating normally.
You can read the full incident report here: https://io.vtex.com.br/incident-report/2020-11-20-Incident_20_Nov_2020_Degraded_checkout.pdf
Fri, Nov 20, 2020, 11:30 AM