Between 12:10 PM and 13:15 PM UTC, we experienced elevated error rates in our platform. The service is now operating normally.More details see the fully report https://io.vtex.com.br/incident-report/2021-01-15-Incident_15_Jan_2021_Increased_error_rates_checkout.pdf
No components marked as affected
Resolved
Between 12:10 PM and 13:15 PM UTC, we experienced elevated error rates in our platform. The service is now operating normally.More details see the fully report https://io.vtex.com.br/incident-report/2021-01-15-Incident_15_Jan_2021_Increased_error_rates_checkout.pdf
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Investigating
We are continuing to investigate this issue.
Investigating
We are investigating an increased error rates in our platform.