Resolved
From 08h41 to 08h55 UTC, customers that tried to use VTEX stores would often receive errors or timeouts when closing purchases. You can read the incident report here: https://io.vtex.com.br/incident-report/2021-05-19-Incident_19_May_2021_Unexpected_load_on_Checkout.pdf
Affected components
No components marked as affected
Updates
Resolved
From 08h41 to 08h55 UTC, customers that tried to use VTEX stores would often receive errors or timeouts when closing purchases. You can read the incident report here: https://io.vtex.com.br/incident-report/2021-05-19-Incident_19_May_2021_Unexpected_load_on_Checkout.pdf
Wed, May 19, 2021, 08:30 AM