Resolved
Between 19:06 and 19:16 UTC, we experienced elevated error rates in our platform. Which led clients to partially unable to access their admins. We are working to avoid this issue in the future. The service is now operating normally.
For more information: https://io.vtex.com.br/incident-report/Incident+Sep+30+2021+Degraded+admin.pdf
Affected components
No components marked as affected
Updates
Resolved
Between 19:06 and 19:16 UTC, we experienced elevated error rates in our platform. Which led clients to partially unable to access their admins. We are working to avoid this issue in the future. The service is now operating normally.
For more information: https://io.vtex.com.br/incident-report/Incident+Sep+30+2021+Degraded+admin.pdf
Thu, Sep 30, 2021, 10:06 PM