Products search could not work as expected
Resolved
Lasted for 53m

This incident has been resolved.For further informations you can read https://io.vtex.com.br/incident-report/2021-11-19_Catalog_Search_Engine_Partial_Outage.pdf

Fri, Nov 19, 2021, 10:08 PM
2 years ago
Affected components

No components marked as affected

Updates

Resolved

This incident has been resolved.For further informations you can read https://io.vtex.com.br/incident-report/2021-11-19_Catalog_Search_Engine_Partial_Outage.pdf

Fri, Nov 19, 2021, 10:08 PM
49m earlier...

Monitoring

A fix has been implemented and we are monitoring the results.

Fri, Nov 19, 2021, 09:18 PM

Investigating

Some clients may be experiencing some delays or not able to find some products. We are investigating increased error rates in our platform.

Fri, Nov 19, 2021, 09:15 PM