Between 11:12 AM and 11:25 AM/ UTC-3 (BRT), we experienced elevated error rates in our platform due to unusual machine movement in our autoscaled infrastructure. The service is now operating normally.You can read the incident report here: https://io.vtex.com.br/incident-report/2022-02-28+-+Abnormal+movements+within+our+auto-scaling+infrastructure.pdf
No components marked as affected
Resolved
Between 11:12 AM and 11:25 AM/ UTC-3 (BRT), we experienced elevated error rates in our platform due to unusual machine movement in our autoscaled infrastructure. The service is now operating normally.You can read the incident report here: https://io.vtex.com.br/incident-report/2022-02-28+-+Abnormal+movements+within+our+auto-scaling+infrastructure.pdf
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and a fix is being implemented.
Investigating
We are investigating increased error rates in our platform.