From 17h37 to 18h24 UTC, customers had problems with purchasing products using VTEX stores. We will follow up with an incident report as soon as it is ready. For more information: https://io.vtex.com.br/incident-report/Availability_Outage_20220414.pdf
No components marked as affected
Resolved
From 17h37 to 18h24 UTC, customers had problems with purchasing products using VTEX stores. We will follow up with an incident report as soon as it is ready. For more information: https://io.vtex.com.br/incident-report/Availability_Outage_20220414.pdf
Monitoring
Systems recovered, product indexing queue at large. It will take a few hours to have product changes processed in time
Identified
The issue has been identified and a fix is being implemented.
Investigating
We are continuing to investigate this issue.
Investigating
We are currently investigating this issue.