{"page":{"id":"01H70W25GPVY136KWYWRTG6Q9T","name":"VTEX","url":"https://status.vtex.com/","updated_at":"2026-10-09T10:41:08Z"},"status":{"description":"All Systems Operational","indicator":"none"},"components":[{"id":"01HFS8EHC3FJ0PFEE4FNP0XVDP","name":"Portal/CMS","status":"operational","created_at":"2023-11-21T15:37:13Z","updated_at":"2023-11-21T15:54:46Z","position":0,"description":"Symptoms observed in stores built with our legacy storefront technology","page_id":"01H70W25GPVY136KWYWRTG6Q9T"},{"id":"01HFS8EHC3DSQYHJ0FEVVJBDRT","name":"Store Framework","status":"operational","created_at":"2023-11-21T15:37:13Z","updated_at":"2023-11-21T15:54:46Z","position":1,"description":"Symptoms observed in stores built with our storefront technology powered by VTEX IO","page_id":"01H70W25GPVY136KWYWRTG6Q9T"},{"id":"01HFS8EHC3KZT4R5HJQTRKDRAT","name":"FastStore","status":"operational","created_at":"2023-11-21T15:37:13Z","updated_at":"2023-11-21T15:54:46Z","position":2,"description":"Symptoms observed in stores built with our latest storefront technology to build blazing-fast storefronts","page_id":"01H70W25GPVY136KWYWRTG6Q9T"},{"id":"01HFS8EHC39TE4ZMZJPD6CM37R","name":"Sales App","status":"operational","created_at":"2023-11-21T15:37:13Z","updated_at":"2023-11-21T15:54:46Z","position":3,"description":"Symptoms observed in our app for assisted sales in brick and mortar stores","page_id":"01H70W25GPVY136KWYWRTG6Q9T"},{"id":"01HFS8EHC3GGKNJ1CSFBERK3NB","name":"3rd Party Apps","status":"operational","created_at":"2023-11-21T15:37:13Z","updated_at":"2023-11-21T15:54:46Z","position":4,"description":"Symptoms observed in storefront extensions not maintained by VTEX","page_id":"01H70W25GPVY136KWYWRTG6Q9T"},{"id":"01HFS8EHC30SPZNDW35T61685E","name":"Order Placement","status":"operational","created_at":"2023-11-21T15:37:13Z","updated_at":"2023-11-21T15:54:46Z","position":5,"description":"Interruptions in the sales 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Management","status":"operational","created_at":"2023-11-21T15:37:13Z","updated_at":"2023-11-21T15:54:46Z","position":12,"description":"Interruptions in the fulfillment of orders","page_id":"01H70W25GPVY136KWYWRTG6Q9T"},{"id":"01HFS8EHC3P0NKWTVHZSFN7ZFA","name":"Marketplace Connectors","status":"operational","created_at":"2023-11-21T15:37:13Z","updated_at":"2023-11-21T15:54:46Z","position":13,"description":"Symptoms observed in specific marketplace connectors","page_id":"01H70W25GPVY136KWYWRTG6Q9T"},{"id":"01HFS8EHC362K89RV7R7P997ME","name":"Admin Operations","status":"operational","created_at":"2023-11-21T15:37:13Z","updated_at":"2023-11-21T15:54:46Z","position":14,"description":"Anything else that affects the merchant experience, but is not covered in other Admin components","page_id":"01H70W25GPVY136KWYWRTG6Q9T"},{"id":"01HFS8EHC3YB951BGS425Y8V1H","name":"VTEX IO","status":"operational","created_at":"2023-11-21T15:37:13Z","updated_at":"2023-11-21T15:54:46Z","position":15,"description":"Symptoms observed in apps running on VTEX IO","page_id":"01H70W25GPVY136KWYWRTG6Q9T"},{"id":"01HFS8EHC3ZE63CP7M488CM2ZT","name":"Master Data","status":"operational","created_at":"2023-11-21T15:37:13Z","updated_at":"2023-11-21T15:54:46Z","position":16,"description":"Symptoms observed in integrations that depend on Master Data","page_id":"01H70W25GPVY136KWYWRTG6Q9T"},{"id":"01HFS8EHC3J3Y54A61X6QAW2ZS","name":"API Integrations","status":"operational","created_at":"2023-11-21T15:37:13Z","updated_at":"2023-11-21T15:54:46Z","position":17,"description":"Anything that affects the usage of our APIs that is not covered anywhere else","page_id":"01H70W25GPVY136KWYWRTG6Q9T"}],"scheduled_maintenances":[{"id":"01M4G417EF2PAHWNF23R2RD701","name":"Seller Register database maintenance","status":"scheduled","created_at":"2026-10-09T10:41:08Z","updated_at":"2026-10-09T10:41:08Z","impact":"maintenance","page_id":"01H70W25GPVY136KWYWRTG6Q9T","incident_updates":[{"id":"01M4G417EFCT9QFRQMP4VR8D24","body":"**Scheduled for Oct 13, 2026 at 01:00 UTC - 03:00 UTC**\n\nWe will work on improvements to our platform that require controlled interruptions in Marketplace Connectors.\n\nAs we upgrade our Seller Register database, some stores may experience brief periods (less than 5 minutes) where seller details, leads and sales channel mapping cannot be updated.\n\nThis is required to increase system reliability during periods of peak traffic and sales. We thank you in advance for your understanding as we upgrade our platform to serve you better, our valued customers and partners.","created_at":"2026-10-09T10:41:08Z","display_at":"2026-10-09T10:41:08Z","incident_id":"01M4G417EF2PAHWNF23R2RD701","status":"maintenance_scheduled","updated_at":"2026-10-09T10:41:08Z"}]}]}